This privacy policy applies to PACKBAGTRIP.COM website

We, PACKBAGTRIP.COM, provide foremost importance to preserve your privacy. This privacy notice unveils the privacy practices for PACKBAGTRIP.COM website. This is applicable exclusively to information collected by this website and other offline sources. Present and former visitors to our website are liable to be governed by this privacy policy. Therefore, by visiting, registering and/or using our website, you agree to this privacy policy.

All the proprietary rights of PACKBAGTRIP.COM belong to Excursiontraker Software Pvt Ltd and the company reserves the right to change this privacy policy and our terms of service at any time without any further intimation.

We collect the following information about you:

• Direct information. We gather your personal information and information about other individuals’ details provided by you while you use our website for booking accommodation, which includes name, mobile number, phone number, email, street, city, state, pin code, country, and IP address.
• Demographic information. We collect demographic information about you, brands, products, and services you like, brands, products, and services you intend to buy, or any other information provided by you during the use of our website.
• Payment and billing information. PACKBAGTRIP.COM may collect your billing name, billing address, and payment method when you avail a service or product through our website. We never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
• Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to PACKBAGTRIP.COM.
• Other information. While using our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running. The CCTV footage and details of Wi-Fi use at our accommodation will be collected to know the information regarding how you use it. Sometimes we may also gather information about your religious background and taste of food to provide you with better service.

Different ways to collect information:

• Direct collection of information: We request information from you while you register on our website to avail booking services. To avail services through our website, you must provide contact information and other information. This information is used for billing purposes and fulfilling your orders.
• Indirect collection of information: We may collect analytics data or use third-party analytics tools and services. Tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons will be used for collecting information about your usage of our website.

Use of your personal information

We are the sole owners of the information collected through this website. This information may be used to contact you for confirmation of a booking on our website or for other promotional purposes. We also use your information to confirm your registration. We may also share your information with third-party business partners and trusted users for the purpose of providing their services to you. Similarly, we will use your information to respond to you and will share that information with third parties to fulfill your bookings. We might also use your information to customize your experience with us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes in privacy policy. We may use your information and feedback to make our website and products better. We also share your demographic information with our partners and advertisers. We may inform you regularly of special promotions or offers and may also inform you about new features or products. The aforesaid offers may be our own offers or products, or third-party offers or products as we think you might find interesting. If you visit our website, we will send newsletters and intimations regularly. Likewise, we may send you emails or SMS about your account or booking details.

Sharing of information with third parties

We share information with vendors who help us to manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We share your information with third-party right owners and other parties responsible for fulfilling the purchase obligation. The other parties may use the information we give them as described in their privacy policies. We may disclose information to respond to a court order or other legal process. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

Email opt-out

To stop receiving our promotional emails, please email us to unsubscribe. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. Therefore, you cannot opt out of service-related communications.

Links

This website shows various links to other sites and if you click on one of the links to third-party websites, we are not responsible for the contents or privacy policies of such other sites. Read the privacy policy of other websites carefully, and we are not responsible for these third-party sites. In addition, you agree that we are not responsible and acknowledge that we do not have control over any third-party websites.

Grievance officer

If you have any questions or grievances about this policy or other privacy concerns, you can also email us at info@packbag.in

Updates to this policy

We may change our privacy practices as and when it is needed. We will also post an updated copy on our website. Please check our site periodically for updates.

Limited liability

This is a platform wherein different kinds of operators related to the hotel and accommodation industry and sellers can meet and do their regular business activities. The website provides only technology, which enables the buying and selling activities between buyers and seller.